Our goal is to offer you in-depth responses, troubleshooting assistance, and expert knowledge regarding evaporative air coolers.
Delve into our Evaporative Cooler FAQs to uncover answers to your questions and ensure optimal performance from your cooling system.
A: In most cases, around 90%, the issue doesn’t lie with the thermostat but with the circuit board inside the heater, which may be experiencing connectivity problems.
To accurately diagnose and address this issue, you’ll need to have a technician inspect and assess the problem.
A: Typically, over time, wear and tear can lead to parts becoming dislodged, worn, or unbalanced. To pinpoint the exact cause, it’s advisable to have a technician inspect the unit.
A: We recommend scheduling a thorough inspection of your evaporative cooler. Often, the reduced efficiency could be due to worn-out cooling pads or issues with water distribution, resulting in the system blowing out hot/room temperature air.
A: This issue may be related to your ducting system. We strongly recommend having a technician assess and diagnose the problem. If feasible, they can rejoin any detached ducts during their visit.
A: This situation may indicate a ducting problem. We recommend having a technician inspect and diagnose the issue. If feasible, they can address it during their visit by rejoining any detached ducts.
A: Excessive noise during operation can stem from various issues, such as loose or worn parts. To pinpoint the problem and provide a solution, a technician should inspect the unit.
It might involve balancing the cooler, addressing motor issues, or even replacing certain components.
A: If your remote control screen is blank, first check if it requires batteries. If it doesn’t, damaged interconnecting cables could be the culprit.
Attempt a system reset by switching off and on at the mains. If the issue persists, it’s advisable to have a technician diagnose and address the problem.
A: If you notice water dripping from your evaporative cooling system, it’s important to get a technician to inspect the unit and diagnose/address the issue.
This could be due to a number of factors, such as a blocked drain, a damaged water distribution system, or other internal components that require inspection, maintenance and/or replacement.
A: If you have ceiling vents providing both heating and cooling, you likely have a ducted heater with an add-on cooling system or a ducted split system.
A: Error codes on the screen typically signal a machine fault or indicate it’s time for a service and/or filter cleaning. First, attempt to resolve it by switching off and on the power at the mains.
If the issue persists, it’s advisable to schedule a technician’s visit for a thorough diagnosis and repair.
A: This problem likely indicates a ducting issue. It’s recommended to arrange a technician’s inspection to diagnose and resolve the problem.
A: We do not specialise in selling spare parts, including controllers.
To find the correct replacement, please provide the brand and model of your unit, and we can assist you further in locating the right controller.
If you need further assistance or have specific concerns about evaporative cooling systems, don’t hesitate to reach out to our expert team.
We’re here to enhance your cooling experience. Contact us today for personalised guidance and support.
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